Shipping policy

Shipping destinations

OLATU S L ships to:

·         The whole world

Delivery and transport costs

OLATU S L will charge the following as shipping costs:

Shipping costs will be applied according to the shipping area, size, weight and dimensions of the product, as well as the order amount. The customer will be able to view the costs before making the purchase.

Products are delivered through REDUR, DHL and DACHSER.

OLATU S L is not responsible for any customs charges.

Order fulfilment

OLATU S L undertakes to deliver the order within the following period: The estimated delivery time depends on the product and the shipping area. The customer will be informed before completing the order.

The availability of products offered by OLATU S L may vary according to customer demand. Although OLATU S L updates stock periodically, the product requested by the customer may be out of stock at that time.

In the event of non-fulfilment due to unavailability, OLATU S L will proceed as follows: It will contact the customer and offer the option of waiting for stock to be replenished, changing the product for one with similar characteristics, or receiving a refund of the amount paid.